Service sucks.Don’t ship products right away. They wait a week before they ship.
Hi there, we’re sorry if there was a delay. We were hacked so orders backed up. We are back to normal, please email us for any issues and we’ll take care of you.
Works great but my mud was half gone and all over the box the seal wasnt attached on one side I think it not being sealed and the heat made most the mud leak out and get super dry. I added some water to remaining and was able to mud 1 football though.
Hi! Please email us so we can send a new one. The shipping companies are throwing the boxes so we have to secure the jars better. We are upgrading our sealing process to ensure the leaks stay minimal.
This item ships very fast and gets to you extremely quickly. The mud is very easy to spread on the Football Football and makes the football darker than any mud I’ve ever seen in all a great product and will definitely recommend for ball preppers
mud an everything was good but i never got my polish
Hi! The 1.0 Kit is only Mud, Conditioner, Brush and Gloves. The polish falls into the 2 and 3.0 Kits! We recommend buying a balm on the side if you prefer that! Please contact us in the future. Thank you for your purchase.