As far as the quality of the prep on the ball, maybe the best I’ve seen. I made a mistake and ordered the wrong ball tried to reach out to them to stop the shipment. No luck. I have had not satisfactory communication with them as far as a Return and or exchange for the right ball. Make sure you get everything right before you order or you will not be happy with your experience. It’s hard to believe that I would be in this situation with a company in 2026. Get some help on your end for us customers.
Service sucks.Don’t ship products right away. They wait a week before they ship.
Hi there, we’re sorry if there was a delay. We were hacked so orders backed up. We are back to normal, please email us for any issues and we’ll take care of you.
Works great but my mud was half gone and all over the box the seal wasnt attached on one side I think it not being sealed and the heat made most the mud leak out and get super dry. I added some water to remaining and was able to mud 1 football though.
Hi! Please email us so we can send a new one. The shipping companies are throwing the boxes so we have to secure the jars better. We are upgrading our sealing process to ensure the leaks stay minimal.